Delivery Info
DESPATCH INFO
DELIVERY INFO
DESTINATIONS & PRICES |
|
After you have placed your order and received your order confirmation email you will then be sent a separate email informing you of the despatch date with our private courier service. If you require your order urgently or for a special date please make sure you let us know by writing this in the "Additional Information" section when purchasing the item. Alternatively you can phone our London shop on +44 (0) 20 7359 4977 Monday to Saturday, 10am-6pm or email shop@stepheneinhorn.co.uk to discuss your special requirements. We also offer a same day delivery service of items in stock for £25 to the London post codes listed on this map. You can select this option at the check-out or over the telephone on 020 7359 4977. Orders must be placed before 3pm, Monday to Friday. Alternatively, if you wish to collect your order from our London shop, please select this option at the check-out. All deliveries are all subject to payment authorisation and your goods will be delivered with a receipt showing the price in UK Sterling ( GBP). |
| All deliveries are sent by private door to door courier (not via Royal Mail) and will require a signature on delivery. We advise you to check the package and ensure that it is in good order before signing for it. |
| The courier services that we use deliver on local business days, during local business hours generally 8am 6pm Monday to Friday excluding bank & public holidays. They do not deliver to P.O. Boxes. If you have elected to have your order delivered to a business premises, the courier will usually leave the package or calling card with reception. |
| Standard delivery within the UK is normally any time up until 6pm. Express delivery within the UK is normally any time before 12 noon. The time scales for delivery outside the UK will vary from country to country. We will advise you as to the expected delivery date when we process your order. If you live in a remote or difficult to access area, please inform us at the time of purchase. If you live in an area which is not serviced by our couriers, such as the Falkland Islands, we will contact you with details of how your item is to be delivered. |
| If the courier fails to deliver to you on their first attempt, they will either leave a card notifying you of this with instructions on how to proceed or attempt a secondary delivery on the next business day. |
| Please be aware that whilst we guarantee to despatch your order at the earliest advised date, any delay in delivery by our courier services is outside of our direct control. Therefore it is advisable to allow extra contingency time if you are ordering an item for a specific date. For orders that are delivered outside the European Union, delays may be incurred as items go through your country's Customs & Excise and you will be liable for any local customs duty, import taxes or costs due on your purchase. These are decided on a case by case basis by your own government at the point of entry to your country and are outside our control. |
| If you have a question about delivery please phone us on +44 (0) 20 7359 4977 or email us at: shop@stepheneinhorn.co.uk |
|
We ship worldwide using private door to door courier services (not via Royal Mail)
You can find out the delivery price for your purchase
and destination at the online check-out. However as a
guide, the following prices apply for packages that
weigh under half a kilo, covering most jewellery and
small gift purchases.
All delivery charges include shipping insurance.
Collect from our London Shop: Free of Charge UK Mainland Delivery by 6pm: £7.95 UK Mainland Express Delivery by 12 noon: £19.95 London post codes only – same day delivery (£25) USA Delivery by the end of business: £10.95 Canada Delivery by the end of business: £10.95 Hong Kong Delivery by the end of business: £10.95 Singapore Delivery by the end of business: £10.95 European Union Delivery by the end of business: £17.95 UK Northern Ireland Delivery by 6pm: £17.95 UK Scottish Islands & Highlands Delivery by 6pm: 17.95 UK Channel Islands Delivery by 6pm: £17.95 Japan Delivery by the end of business: £19.95 Dubai (UAE) Delivery by the end of business: £19.95 Rest of the World Delivery by the end of business: £19.95
|
