Dear Lily, I want to say that the bracelet I ordered for my sons baptism arrived this morning, I have to say when shopping online it can be a risky business as you cant get a feel for a item but when I lifted the box to unwrap the bracelet I could feel from that point it was heavy, Gosh was I impressed when I finally got it out of the packaging, its WONDERFUL a truly fantastic piece. And the service I couldn’t fault, after discovering your site online and finally plucking up the courage to purchase something from the minute you took my call you never let me down. I wasn’t the easiest customer leaving it till the last minute I think from the time of my order to delivery was 9 days! I would like to thank all the team for making it possible, I am sure my son will be as impressed with the item as I am. That is one weighty piece of jewellery. I WILL BE BACK......................... Kerry Young

Hi, love my Star of David. Stephen is truly a genius! Does he only work at night when all are asleep, much like one of Santa's helpers? Thanks a lot! love it. Judy Jacobs x

Dear Lily, I love my ring! Your website is a god-send especially for those of us that live on rock out in the middle of the Irish Sea....... I had looked everywhere for an engagement ring and trying to explain that you want an aquamarine set into the band of a platinum ring when all anyone had available was virtually identical claw set diamond solitaires had started to get really tedious. Then I happened across your website and knew instantly that your style of ring was exactly what I was looking for. Then I had the opposite problem - too many designs to choose from! We thought about a custom ring and got a quote for a bond ring with small aquamarines and a diamond but I had a last minute change of heart and opted for the Elipse ring with an aquamarine. I wasn't sure if I had made the right decision until the ring arrived (on time - which was nice) and was even more beautiful than I expected. Thank you, Jess Taylor (& Richard Hawkins.) PS. Richard's ring is lovely and fits perfectly and he is showing off it off to everyone! PPS. Mr Einhorn would love it over here at the moment - motorbikes everywhere - the Isle of Man TT races are in full swing.

Brilliant!! Thanks Lisa 3 flower necklace arrived this morning, very cool. All the best Nick Stevens

Hi, I just wanted to say how delighted I was today to receive the two necklaces that I ordered towards the end of last week. The engravings are beautiful and I wanted to say particular thanks for getting them to me so quickly (and especially to Ulrika with whom I spoke last week). My fiancé is being deployed to Afghanistan at the end of this week and will be away for 6 months - I'm so pleased to have the necklace to give him before he goes. I'll definitely been telling everyone I know about Stephen Einhorn!

Hi, I write further to my recent order of a pair of personalised cufflinks for my partner’s birthday (which I had collected on 29th August). I would just like to take this opportunity to thank you for all your help with the order and tell you how very pleased he was with them. They are a unique gift which I know he will treasure for a very long time. Thank you once again. Kind regards, Sarah Walden

Hi, I just wanted to thank everyone involved with the speedy manufacture and presentation of the 2 times square extra slim rings that I collected yesterday. I really appreciate the effort in getting them ready in time as yesterday was my birthday and presented me with an opportunity to propose to my partner without raising any suspicion as to why we were dining out in such style. Gladly he accepted and loves the rings (as do I). This means I will be requiring your services again in the not too distant future for the wedding rings! Please pass on my thanks to everyone who helped make yesterday evening such a special one. Best wishes, Dorian Crates

Hi, I have just received the cufflinks that I ordered (the ones that didn't turn up yesterday), just wanted to let you know that they are fab - I'm sure my husband to be will love them. Thanks for your help with the delivery problem. Sharon Robinson

Hi, A 16th delivery will be better as somebody will be in all day, could you also include some of your business cards too, I get a LOT of people admiring the skull ring I got from you back along...and it will be easier to hand them one of your cards rather than trying to remember the web site address! Especially after a few lunchtime ciders on a Sunday when folks come up to me, hover a bit before asking where I got the "amazing' ring I am sporting!! I'll keep them in my wallet and dish them out whenever I flash the ring, I was in Miami recently on business and a HUGE guy came up to me in a bar, with a VERY purposeful look on his face, and started to talk to me about all things Voodoo, he said he was a "priest" and was fascinated by the skull ring and decided, after a few Long Island Iced Teas, to bless it for me! Thankfully this did not involve live chickens, but consisted of stroking it with a tea bag thingie he had with him, it was a long night and I learned a few things, the strange part is that I am sure the skull is grinning just that little bit wider now! All the best........Thanks! Chris

Dear Stephen and Lily, A very sparkly thank you! Malcolm has finally proposed, and with only three weeks to go before the wedding, he managed to make it a surprise! I had no idea the lengthy history of the making of the ring until now, and I just wanted to write to you to thank you for your fantastic design and craftsmanship. I love it! I love it! A truly one of a kind piece, it is more stunning in real life than any picture I had in my mind. The sapphire stone, I have never seen one this color and surprisingly, I much prefer it to a diamond. It is a very polarizing design - people either love it or....find something else to say (usually, they are wearing your standard .75 carat princess cut Tiffany setting....) and that makes it even more fun to show off! I know it was a long process, and thanks so much for your understanding. You will definitely be hearing from us at some point in the future for wedding bands, which will be purchased sometime after the wedding! I love it, I thank you. There is a photo and a testimonial that Malcolm added to our wedding website if you would like to see more. I am forbidden to visit your website in case I discover the value of the ring, however, I mention it to people when they ask! Regards, Jennifer Brown - c/o Malcolm Meehan

Hello Lily! A few weeks ago i brought several pieces from you, a couple which had some engraving done in Thai script - maybe you remember... Just for your info Pang was delighted with her present - picture of a smiling Pang attached ... thanks again! Best regards, Michael Bond.

Dear SE staff, My order has just been delivered and I'm absolutely overjoyed with it. The pearls are lovely and as for my ring... it's just one of the most beautiful things I've ever seen. I'm sure you know this already, but your staff are the most wonde

Dear SE staff, My order has just been delivered and I'm absolutely overjoyed with it. The pearls are lovely and as for my ring... it's just one of the most beautiful things I've ever seen. I'm sure you know this already, but your staff are the most wonderful asset to your company. They’ve had to phone me several times during the sorting out of this order (dealing brilliantly with the available pearl colour choices and the useless conduct of my credit card company in temporarily stopping payment without notifying me because they're suspicious of large online orders!) and her enthusiasm and helpfulness have made the whole process of buying myself these deeply naughty treats even more enjoyable. Off to get on with some proper gloating... Thank you again, Rosamund Annetts

Hello Lily, I received the taps today. WOW fast shipping (no sarcasm). They are beautiful exactly what I expected!!!! Thank you for all your help. It was worth the wait. I can now show off my tub here in California and have everyone admire your taps. Thank you also for the bottle opener. I will be installing the taps this weekend and as soon as I get a chance I will email you a picture. A++++awesome taps. Just what I was looking for, can't thank you guys enough!!!!!!! Christopher Shaimas

Hi, Thank you for your telephone calls. The ring arrived safely. When I opened the box I said WOW! It's stunning. Thank you for your attention and great craftsmanship. Yours Diane Jenkins

Lily, Just a quick email to say the 3D silver ornament arrived safely. Fantastic - I'm really impressed! I'll present it to my fiancee tonight over a bottle of bubbly! Many thanks everyone involved. A great product and excellent service.... (Then a bit later).. Just a quick note to say my fiancee LOVED his gift! He was really impressed with the quality of the piece and the attention to detail. He kept carrying it around the house with him! Please thank everyone again for me. Many thanks, Sarah Hopper

Dear Stephen, I have had my beautiful engagement ring for nearly three months now and have been dying to tell you how GORGEOUS it is...just haven't got round to it! Probably because I spend most of my time either buffing it or admiring it! I really enjoyed visiting your shop - the hot cups of tea only added to the joy. I had a discrete diamond from the engagement ring my late father gave to my mother placed under the stunning light blue sapphire that you found for me. Every time I catch a glimpse of the diamond it reminds me of my father.. a little sparkle to remember him by, and then I shine my sapphire and look forward to marrying my fantastic fiancé!! I hope to see you again this year. I will get a ring on my fiancé’s finger if it kills me. Once again, thank you all very much, Kate Palmer

To all at Stephen Einhorn, We just wanted to say thanks for the service you provide, and for the beautiful quality of the rings that were made for our Civil Partnership Ceremony on February 25th. We thought you'd like to know that our day went off without a hitch, all was just great, and it was made even more special by the superb rings that we exchanged - everybody was admiring them, bowled over by their beauty and the quality of the craftsmanship, and we can't stop telling everyone about you. It's just another thing that made the planning and execution of our ceremony and celebration easier and more special, and to top it all, when we came to have the rings fitted, we were asked to select the stones - that just made it more significant for us, thank you! Last year I had a Bespoke Round Men’s Pendant with 2000 year old Thames Wood Heart inlay made for my partner for our anniversary, and that's what made us come back to get our rings made. We're so glad we did, thank you all so much, you were all part of a significant day in our lives. I'm sure we'll be back in the future. Best wishes to all, John Brett & Bryan Gibson

Dear Stephen Einhorn & Co, My bracelet has arrived safely and I am absolutely delighted. I knew you'd be good anyway because a friend who is a craftsman jeweller told me that you were, but I'm even better pleased than I had expected to be. EVERYONE loves my bracelet, including the children I teach, who all want to borrow it (great opportunity to give them all improving educational lectures on engraving, mineralogy, metals etc.; thanks for that!) Can't wait to add some charms... I keep visiting them and several of them are definitely calling to me. Many thanks, Rosamund Annetts

The bracelet is beautiful - even better than it looked on the Web. There is one problem though…people might be tempted to invent Medical conditions just in order to wear one! I couldn't keep it as a surprise and Mark is delighted with it. Yours, Diane Jenkins

Hello Lily:- Its cold up here, however, one very-smart silver bracelet arrived by special delivery Friday afternoon at 3.15pm. I’m impressed. No problem with quote and l have no doubt in my mind that l will be ordering something in the near future. Regards & Best Wishes, Vlad Janczar

Dear Lily, Hi, just informing you that I have received the Earring today and i absolutely love it!! It's beautifully produced and looks so stylish-exactly how i imagined it to be!!! I shall definitely be doing business again with you in the future. Kind regards, Sarabjit Parmar

Hello Lily, thank you for sending the cufflinks in time for the swearing in ceremony - a great time was had by all, and there were many admiring comments made about John's new cufflinks! He is delighted with them, and I am really pleased with the way they have turned out, so thanks again. Many thanks, Ann

I got the necklace today. It is gorgeous, better in the flesh than on the website. Thank you so much for an outstanding level of service from day one. Let's hope the hubby likes it as much as I do…. [And then a bit later]… Please feel free to use my comments on your site. The husband was pleased - and he's not easy to please. Thanks again, Kate Mudie

Hi there, I just wanted to say thank you very much for my ring i ordered for my partner. It’s brill. I’m sorry to the lovely lady I’ve rang about 100 times over the last week. I was just panicking as it was for his birthday…. My partner absolutely loves the ring, so it was defo worth the wait. I was really impressed with the quality of your jewellery, especially as I make jewellery myself, Kind Regards and Best Wishes, Amy Kirkham

Dear Stephen Einhorn & Team, I've had a look around your website after receiving my bespoke ring designed by my girlfriend and noticed that you have a testimonial section. Most seem to be from the people that purchase the gifts but I thought I'd write in as the person receiving the gift. As I'm sure you are aware that the fact I now possess a piece of jewellery thought up in someone's head and actually then lovingly created is something really quite special and for me to get that ring for my 30th birthday it makes it even better.....if that's possible!!! So thank you for helping Tracy Mynehan realise that this can be done. When she was talking to me about it prior to getting it (she had to let me know as she needed my ring size!!) she said that she was striving for perfection. Perfection is a difficult thing to achieve but my ring is as near as you will get to it in my eyes!!!! Grant Richardson

Dear Stephen, I just wanted to write a quick note to tell you how pleased I am with the GEO 3 Men's Bracelet that I recently received delivery of. It regularly elicits compliments based on the design and appearance, but when people hear of the history of the Thames Wood that is used in the piece, they are just blown away! I was also thrilled to find the enclosed literature that stated that the GEO 3 Bracelet is a limited addition series, and that the bracelet I received has a serialization number of 006. Now I really feel part of a lucky, select group! Only five others (so far) in the world wearing a similar piece of jewelry?? Cool!! Thanks again to everyone there for a great piece of jewelry that I'll be proud to wear for years to come. Cheers, Bill Wood.

Hello, just a quick note to say thanks a million for your help with the charm for my Mum. My Dad was really pleased with the way it came out and my Mum loves it. Please pass on our thanks to Stephen and anyone else who helped make it – it’s brilliant. Many thanks, Sam Hurst

Hello, Many thanks for my Wedding ring. I got it on Friday as promised. Perfect fit and the wife to-be likes it....so that's ok. When I get used to this one I will be back for a skull ring for my other hand. Pleasure dealing and buying from you. Thanks again, Best regards, Tim Hamlin, Senior Designer, ADGLOW PLC

Dear Linda & all at Stephen Einhorn, I just wanted to let you know that the pendant that was custom made for me arrived safely last week, and was given to my partner for our anniversary yesterday. I love it, and he is thrilled with it, it really is superb, and we just wanted to let you know that. The service you have provided has been great, and you have kept me informed of things as and when necessary. He was surprised by what he received, because he couldn't have imagined something as beautiful. We will be having our civil partnership ceremony next year, and I think we will be returning to you to buy our rings. Thanks again for everything, it really is an elegant piece of jewellery. John Brett :o)

Just a quick note to thank you for the rings we received through the post yesterday - they are absolutely fantastic. Thank you so much we were made extremely welcome when we visited and were extremely impressed with the workmanship of all your jewellery and will not hesitate to purchase more from you in the future. Yours, Mandy Easter and Kit Bowns

Hi Linda The drawings and the heart were a superb success for my partner's 40th birthday so all went according to plan! He was really impressed with the packaging and the insert in the heart and loved the picture of the ring - so thanks for all the effort from you. Nick King

Hi There Just wanted to let you know I was having a look at your website and came across the bespoke engagement ring my fiancé had made for me last year (his name is Jude Farmer and my name is Siobhán Cushnahan and we supplied the diamond from my mums old engagement ring) – if it is I just wanted to say I think it’s fab you’ve got it featured on your website! I’ve had so many comments from people saying what a fantastic ring it is and asking where I got it made...obviously I’ve pointed them in your direction. Thanks for doing a great job on my ring! Siobhan Cushnahan

love the ring . its the best i have ever seen,i will be back for more very soon. s.whitney, jj.uk.ltd

Thank you Linda, for the assurance your mail offers. Please be similarly assured that whenever the ring is discussed or shown off, Stephen Einhorn and the team (Steve, You, Ruth, Mark, etc) are always mentioned in the best light! Good luck with things in the meantime and speak to you again when the sun doth shine! Khalid Khan

so pleased to see you doing so well, i used to live not far from the shop and remember when it suddenly appeared fell in love with the most lovely punk rock jewellery! it's nice to be able still to buy things from down here in the sticks! Katy Mcgrory (& Alistair)

Hi Stephen, Linda, Alice and everyone I just wanted to say that I think your new website is great! Loads of information and really easy to find everything. I'm really pleased you've put one of my emails on the testimonials page too - I always rave about you whenever someone compliments me on my engagement ring (or Andy on his wood ring/bangle/chain). Thanks also for the invites to your evening events, particularly Andy's invitation to the Bespoke Club evening. It's only distance that keeps us away I'm afraid! But thanks ever so much for thinking of us. Anyway if we don't see you in a couple of weeks - we'd like to wish all the staff at SE a very Merry Christmas and Happy New Year, and we'll be in touch soon. Cheers, Lindsay & Andy

Many thanks for the ring. It arrived safe and sound. Very impressed with your service. Jean x

Hi Linda. So after all this she finally said yes and the ring fitted like a glove, perfect. We are both very happy!! I will come into the shop for an insurance invoice which I was advised you would happily supply for us. As I have been very happy with your service through out the process, you are more than welcome to use the image of the ring on your website should you be interested in doing so, as I know you have done this with other bespoke rings. Once again please thank your entire team from me and we will be in the shop very soon!! Regards Flemming Hanson

Linda, Thank you for your email. I received the order yesterday but as it is a gift it won‘t be opened just yet but I am sure everything will be perfect!. Thank you for all your help and I just wanted to compliment you on your first class service!!!! .. Then later… Hi Linda, Just to say that my partner loves his 'edge' necklace - thank you v. much!. Many thanks , Shirley Hatton

Hi Just an email to say many thanks for sending out my order (9ct white gold liquid ring), which i ordered from you for my brother's 40th birthday. I am very delighted with the quality and design and i am sure he will be too. The service you have given myself has been brilliant, and i shall tell friends of you, if they are thinking about buying jewellery in the future. Well, done to you all, and keep up the good work. Kind regards, Adrienne Buck

Dear Linda, Thank you for your email and for the beautiful, beautiful bangle - I'm absolutely thrilled with it and it'll be the perfect present. I will certainly be ordering from you again in the future - the website, ease of ordering and customer service were all very impressive and the overall shopping experience has been a pleasure. Thank you. Kind regards, Julia Fisher

Dear Stephen, Thank you for the stuff I bought for my daughter for her 16th. She was greatly overwhelmed by it all and shouted out the brand name even before she had totally unwrapped it! That was a thrill. I think you have won a customer for life! Best regards, Koby Ofori

Hi Stephen and the Team, Apologies for not getting back sooner to say a huge 'thank you' for the rings and for sending the receipt. We are absolutely thrilled with them and they have far surpassed our expectations. I know I've said it all along, but we have been incredibly impressed with the service we've had from you, from our first enquiry to collecting the rings. All the people we've spoken to have been friendly, helpful and seemed to take a genuine interest in their work. We've also felt very comfortable dealing with you all, in light of the fact that there are still places where this sort of request would have been 'frowned' upon because we're gay, but we've always had the impression that the company is very accepting and non-judgemental and that it has never been an 'issue' for anyone, which certainly made the whole process more special for us. We have been so pleased with the help you gave with the design of the rings and they have come out being totally original and therefore incredibly special to us both - not only do they mark a significant time for us, but also the whole process of the design and making of them has been particularly enjoyable and has made the occasion unique for us. We really can't thank you enough and no doubt will be back in another 6 years with another request! So, many thanks again (I'll stop saying that now!) Kind regards, from us both, Nick and Gerry

Dear Linda, We received the rings earlier in the week. They look fantastic and do fit. We are getting married on Saturday and really looking forward to the day. Many thanks for making our wedding rings. We have been buying Stephen’s work since 1995 when we first got together and shared a little place in Islington. We will definitely be back. The next big task is to extend our house so we will be in touch re taps, coat hooks etc. etc. etc. Thanks again, David and Shelly Pond.

Dear Linda, many thanks for the wonderful Neanderthals which arrived yesterday. They are fabulous! Regards, Lizzie Kimber

Dear Stephen Einhorn Team, Just got back from holidays. He absolutely loved it!! Thank you again for all your help and the speedy delivery! Regards, Rachel Lindsey.

To Stephen and The Team, Thank you once again for your help and the professionalism that I have experienced with Stephen Einhorn. The Viper Ring we received this morning looks stunning! I’m sure he will love it, just hope it fits!!! Thank you again and I will be placing a few orders next month as it’s my b day and I fancy a ring and necklace to go with my knife edge bracelet!! Thanks Alice. Kind regards, David Merryweather.

Dear Linda, The charm arrived today and is perfect. Thank you so much for the swift transaction and beautiful engraving. Best regards, Cathy Stocker

Dear Alice, Thanks so much. I received my order yesterday as promised and I am thrilled with the ring. It is a wonderful piece of work, so well presented with so much care taken over it. A master piece indeed. Thank you! Jane Hiscock

Linda, These look absolutely fab!!! Thank you so much. Gavin will be delighted. Thank you for all your help, you’ve been a star! Take care, Claire Pitman

Dear Linda, Stephen and the team Just to let you know the ring arrived about half an hour ago. Thanks so much for making it, it’s really beautiful, and I’m knocked out by the packaging!!!! My boyfriend knows he’s getting a ring, but I think the size of the box will make him think I’ve changed my mind!…Thanks once again for great service and a stunning piece of jewellery! Regards, Lindsay Watson

Dear Stephen & The Team, Many thanks. The pink heart packaging was great and the content even better! Thanks for a great service. Alistair McGrory

Dear Stephen, I would like to thank you for my new ring, it is wicked!! And my ear ring is bling bling!!!! Defo will be shopping with you in the near future, when I feel I need a change, which knowing me will be very soon!!!!! Regards, Sulman Hasan

Dear Stephen, Linda, Mark and all at Stephen Einhorn, My ring arrived this morning and it’s perfect – thanks so much for all your time and effort. Your customer service has been truly outstanding and I’ll have no hesitation in recommending Stephen Einhorn to all my friends. Thanks again, Best, Rob Lott

Dear Stephen, I collected the silver bangle which you engraved for me from your shop this morning. Thank you so much for this – the lettering is lovely and enhances the quotation through its beauty and simplicity. The bangle itself is quite stunning, and the words inside it have a special meaning for me. I will treasure it always. Sincerely – Lizzie Kimber

Dear Stephen/Linda, Mr and Mrs Cosgrove arrived home late last night from a nine night stay in Fiji. Thank you again for having the beautiful rings ready in time for our wedding! We are planning a business trip to London, and if time permits we would love to pop into your shop. Cheers, Amy and Michael Cosgrove

Dear Stephen, I got into work this morning to find a package on my chair, not expecting it to be my boyfriends birthday present (necklace) since I only ordered it last week. When I opened the package up my first reaction was wow!!! Really well packaged, three different tags to choose from etc. I’m always a little worried about ordering off the web but this time I’m so pleased with what I have received. Thank you very much for a perfect birthday gift. I will return to your website in the future. Katie Durran xx

Dear Linda, I am pleased to let you know the ring arrived on Saturday…Thanks for all your help. The ring is perfect!!!!!! Thanks again. Troyd Bowles

Linda, They’re here! Yea! They arrived on time and we absolutely LOVE them!… Thank you so much for doing all of this! You have been a godsend. I really do appreciate it. Jesssica and I will be the official Stephen Einhorn spokespeople after this…Thank you again so much for everything… Neil & Jessica Simon

Stephen, Just wanted to say how much I LOVE my new ring you made me – with the Tigers Eye in. Its absolutely perfect and I wanted you to know! Thank you. Louisa Bradshaw-White.