Your cord jewellery has been handmade by our onsite jewellers. We recommend that you avoid wearing your cord jewellery in the shower or whilst swimming as contact with water, perfumes, chemicals and skin/hair oils may alter the durability and colour of the cord.

Excessive moisture such as perspiration can also affect your jewellery so please take care when wearing your jewellery and be sure to remove it when exercising or when you are in a hot climate.

We encourage you to bring your cord jewellery back to us every year for professional servicing. Our Stephen Einhorn jewellers will take time and care to inspect your jewellery in order to determine the service that needs to be provided. If it is necessary you will receive an estimate. We will provide the service as soon as you validate the estimate.

If this service is needed please contact our London shop at or phone us on +44 (0) 20 7359 4977.