I just wanted to follow up your recent email by adding my sincere thanks once more, after the visit to collect my Times Square ring yesterday.
Noilin was very kind and helpful as always, and I appreciated the offer of a coffee or prosecco when I arrived.
The ring itself is stunning and everything that I was looking for. I love the finish and profile of the platinum and the cut and setting of the stone. The fit is superb, due to the diligence and patience of Noilin on my prior visit, and the ring felt so comfortable and obviously "right" that I insisted on wearing it immediately when leaving the store. I could not be happier with my purchase.
Lastly, I'm also grateful for the assistance I was given in choosing and sizing a silver bracelet for a future purchase. As always, the entire team were consummate professionals and made me feel relaxed and valued as a customer throughout my time in the store.
Many thanks and kind regards,
John