Customer Testimonials

Reviews

Here are some of the wonderful things people have said about us and our designs...

12/07/2019
We love our rings and they played an integral part in what was the perfect day!
Metal Geo Elipse Slim Ring
I discovered your jewellery last year whilst searching for my wedding ring and knew immediately that your Metal Geo Elipse in titanium and rose gold was what I had been searching for! Having lived in Islington for many years, I thought it was meant to be and Tricia, my fiancée, and I arranged a long weekend in March, travelling in from Bath to visit your shop to finalise our choices and fittings. Tricia settled on your Liquid Slim ring in rose gold also. At the end of May we were married at The beautiful Bovey Castle in Dartmoor National Park, our rings subject of the photograph taken in our room just prior to our ceremony ... they have not left our appropriate fingers since! We love our rings and they played an integral part in what was the perfect day!
 
Michael & Tricia

25/02/2019
The ring itself is stunning and everything that I was looking for
Times Square 4 Ring
I just wanted to follow up your recent email by adding my sincere thanks once more, after the visit to collect my Times Square ring yesterday.

Noilin was very kind and helpful as always, and I appreciated the offer of a coffee or prosecco when I arrived.

The ring itself is stunning and everything that I was looking for. I love the finish and profile of the platinum and the cut and setting of the stone. The fit is superb, due to the diligence and patience of Noilin on my prior visit, and the ring felt so comfortable and obviously "right" that I insisted on wearing it immediately when leaving the store. I could not be happier with my purchase.

Lastly, I'm also grateful for the assistance I was given in choosing and sizing a silver bracelet for a future purchase. As always, the entire team were consummate professionals and made me feel relaxed and valued as a customer throughout my time in the store. 

Many thanks and kind regards,
John

11/02/2019
Thank you for your excellent service, much appreciated.
Just to let you know I am delighted with the gold star charm. Also the re- vamp of the gold bracelet which I sent you has been done to an exceptionally high standard and it looks brand new again. Thank you for your excellent service, much appreciated. 

 
Kind regards,
John
07/12/2018
They probably have the best customer service that i have ever experienced
Cross Leather Necklace
Ordered from online and have to say that they probably have the best customer service that i have ever experienced. Would highly recommend!

16/07/2018
Your customer service is absolutely perfect.
Grace Bracelet
Your customer service is absolutely perfect. Thank you so much for making this a very nice experience.

Lesley

02/07/2018
My ring arrived today and I’m absolutely blown away with it.
Medium Skull Ring
My ring arrived today and I’m absolutely blown away with it. I was lucky enough to receive it as a 50th birthday present. We went to your shop and the service we were given was fantastic, your lady made us feel very welcome and that nothing was a problem. My ring fits perfectly and will be treasured forever. The attention to detail with the packaging made it even more special thank you.

Steven

21/02/2018
The earrings are lovely, the packaging beautiful...
Button Studs
Really appreciate the email, many thanks. The earrings are lovely, the packaging beautiful and fast delivery helped me on Valentine’s Day!
Have a good weekend. 

Kind regards, 
Jonathan  

08/12/2017
Every bit as beautiful as I expected.
Just wanted you to know that my star arrived safely this morning and is every bit as beautiful as I expected.

Many thanks to you, Stephen and the team. I know my granddaughter will love it (as soon as she's old enough to wear it). 

All the best, 
Bernice 

07/12/2017
Thank you all so much for the whole experience.
Angel Slim Wedding Ring
Dear Stephen and the team thank you all so much for the whole experience. From choosing the rings to having them delivered.
Everything was perfect. Thank you too for the thoughtful way they were packed and presented. We really appreciated EVERYTHING! 

Best wishes 
Alizon and Carol 

20/11/2017
Your customer service from start to finish has been exceptional and the quality of the product speaks for itself!
Elipse Wide 6mm Wedding Ring
Thank you very much for your e-mail.

Just to let you know I received my beautifully wrapped package this morning.

The ring is perfect!

I was a little sceptical about buying jewellery online but can honestly say the whole buying experience with Stephen Einhorn has been fantastic. Your customer service from start to finish has been exceptional and the quality of the product speaks for itself!

This is a gift for my husband; he will love it. I will not hesitate to recommend you to anyone seeking high quality jewellery and excellent customer service.

Thank you, thank you, thank you to all involved in processing and producing my order. 

Kind regards 
Louise

17/11/2017
Staff are very helpful and nice, the shop is great and a pleasure to visit.
My wife has bought me a platinum Anchor and palladium Skull and Crossbones - they are on the same necklace. She told me that you guys were a pleasure to deal with. Both items look great! We visited the shop in November and bought a Skull ring in silver with diamond eyes. Staff are very helpful and nice, the shop is great and a pleasure to visit. Phoenix rising ring on next visit. 😁 
 
Thank you 
Brendan
30/08/2017
The experience I had using Stephen Einhorn's bespoke service was nothing short of magical.
Bespoke Cluster Ring in Platinum, 2ct Brilliant Cut Diamond, Blue Sapphires With Diamond Shoulders
The experience I had using Stephen Einhorn's bespoke service was nothing short of magical. I had an extremely (in my opinion) boring solitaire diamond engagement ring. My goal was to reset it in an interesting vintage setting that included either sapphires or emeralds. I discussed my criteria with SE bespoke service and they were very detailed in explaining my options. I ended up choosing a stunning setting and I crossed my fingers and hoped it would turn out like the pictures that were sent. During the process they made appointments with me so that I could see exactly what was happening and make any necessary changes. To say I am thrilled with the result is an understatement. It turned out even better than I could have imagined. It has brought new life to the diamond and made me a very happy lady. On a recent trip to California I received many compliments from complete strangers. I will definitely be using this service again. It is very professional and the jewellery is stunning!

21/08/2017
The ring has a weight and a substance to it which makes it really pleasing to wear
Thames Wood Geo Elipse Slim Ring
We're both absolutely delighted with the ring, please pass on our grateful thanks to whoever worked on it - it was the gents' titanium ring with wooden centre. We'd asked for a slightly lighter wood so you could see the grain, and it's just perfect. The idea of having 2000 year old wood built so seamlessly into the ring - it felt right instantly. It arrived beautifully packaged, and the ring has a weight and a substance to it which makes it really pleasing to wear. This is my wedding ring, and the care and attention to detail add to the special value attached to it. Many thanks indeed.

All the best, 
David 

10/08/2017
As well as the choice of rings, we chose Stephen Einhorn as we wanted something local because Islington means a lot to us
Metal Geo Elipse Wide Ring
We were looking for something that symbolised our relationship, our love of travel, and the history of how we got together.  We got engaged in Halong Bay, in Vietnam, and both grew up by the North Sea and love the ocean. The blue tourmaline in Caroline’s engagement ring was sourced by Stephen Einhorn to match the colour of the sea in Halong Bay, with the rose gold being close to the colour of the beaches in the Maldives and Caribbean where we dive. When it catches the light the sparkle is like the sun on the waves… Michael’s wedding band was inspired by an engineering background. The two strong titanium bands wrap the softer rose gold – a reference to two periods in our joint lives – and the gold rivets holding the whole together. As well as the choice of rings, we chose Stephen Einhorn as we wanted something local because Islington means a lot to us, and we got married in the Town Hall.  

Michael and Caroline

Designs: Halo 5 Ring in 9 Carat Rose Gold & Brilliant Cut Blue Tourmaline and Metal Geo Elipse Wide Ring, 9 Carat Rose Gold   
22/06/2017
Little twist on a classical design, arrived in good time, very well presented
Hope Bracelet
Hi 
I'm more than happy, my daughter loved the present, little twist on a classical design, arrived in good time, very well presented.
Thank you
Tania 

Designs: Hope bracelet with small Skull charm with sapphire eyes.

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