Customer Testimonials

Reviews

Here are some of the wonderful things people have said about us and our designs...

20/04/2021
A small masterpiece.
Metal Geo Elipse Wide Ring
Fantastic experience with the Stephen Einhorn team, starting with the great content rich and helpful website which significantly reduced my concerns when transacting for a specific ring requirement remotely during COVID lock down. I bought one of their Geo rings and am so pleased with it. The team were really great to do business with - fast, courteous, helpful, knowledgeable. The ring arrived on time, well packed and presented, and is a small masterpiece. I will definitely be visiting the shop in person once COVID allows. Highly recommended! 

David 

28/03/2021
Amazing work, highly recommended!
Small Skull Ring
I saw an ad for the skull rings and absolutely loved the design so I arranged an appointment and got the chance to see the small skull ring on my tiny fingers. LOVED IT and ordered the rose gold with rubies. Everyone in the shop was very polite and friendly. Amazing work, highly recommended! Well done Stephen Einhorn team! 

Lenia

23/03/2021
The product is superb and the craftsmanship is spectacular.
Thames Wood Wave Ring
Before I made my appointment at Stephen Einhorn, I did a bit of research because I wanted something special to remember my parents by - the Jeweller (& their Customer Service), needed to be special too. This therefore meant that I was very much looking forward to seeing for myself, if the quality & service matched the 5 star rating. I can now tell you - that it did! 100%. Why do I say this? Firstly the product is superb and the craftsmanship is spectacular. Being served by Noilin was a joy - no question or request was too much! Gift wrapping & inclusion of a small bottle of Prosecco was a treat also. I chose a limited piece (Thames Wood Wave ring), which came with certification of the piece's individual number & confirmation of the wood's authenticity. I had a wonderful day in London & I couldn't have been happier with the end result from Stephen Einhorn. Thank you so much, my Parents would be very happy too. 

Kevin

01/11/2020
Very highly recommended.
Times Square Slim Ring
After much searching my wife, Elaine, finally found the exact ring she had been looking for here. She chose the Times Square design and they customised it for her to add a ruby and two sapphires into the white gold band. We are both highly delighted with the finished piece. Fantastic, skilled workmanship has obviously gone into making it. All staff we have come into contact with have been exceedingly helpful and friendly. Very highly recommended. 

12/07/2019
We love our rings and they played an integral part in what was the perfect day!
Metal Geo Elipse Slim Ring
I discovered your jewellery last year whilst searching for my wedding ring and knew immediately that your Metal Geo Elipse in titanium and rose gold was what I had been searching for! Having lived in Islington for many years, I thought it was meant to be and Tricia, my fiancée, and I arranged a long weekend in March, travelling in from Bath to visit your shop to finalise our choices and fittings. Tricia settled on your Liquid Slim ring in rose gold also. At the end of May we were married at The beautiful Bovey Castle in Dartmoor National Park, our rings subject of the photograph taken in our room just prior to our ceremony ... they have not left our appropriate fingers since! We love our rings and they played an integral part in what was the perfect day!
 
Michael & Tricia

25/02/2019
The ring itself is stunning and everything that I was looking for
Times Square 4 Ring
I just wanted to follow up your recent email by adding my sincere thanks once more, after the visit to collect my Times Square ring yesterday.

Noilin was very kind and helpful as always, and I appreciated the offer of a coffee or prosecco when I arrived.

The ring itself is stunning and everything that I was looking for. I love the finish and profile of the platinum and the cut and setting of the stone. The fit is superb, due to the diligence and patience of Noilin on my prior visit, and the ring felt so comfortable and obviously "right" that I insisted on wearing it immediately when leaving the store. I could not be happier with my purchase.

Lastly, I'm also grateful for the assistance I was given in choosing and sizing a silver bracelet for a future purchase. As always, the entire team were consummate professionals and made me feel relaxed and valued as a customer throughout my time in the store. 

Many thanks and kind regards,
John

11/02/2019
Thank you for your excellent service, much appreciated.
Just to let you know I am delighted with the gold star charm. Also the re- vamp of the gold bracelet which I sent you has been done to an exceptionally high standard and it looks brand new again. Thank you for your excellent service, much appreciated. 

 
Kind regards,
John
07/12/2018
They probably have the best customer service that i have ever experienced
Cross Leather Necklace
Ordered from online and have to say that they probably have the best customer service that i have ever experienced. Would highly recommend!

16/07/2018
Your customer service is absolutely perfect.
Grace Bracelet
Your customer service is absolutely perfect. Thank you so much for making this a very nice experience.

Lesley

02/07/2018
My ring arrived today and I’m absolutely blown away with it.
Medium Skull Ring
My ring arrived today and I’m absolutely blown away with it. I was lucky enough to receive it as a 50th birthday present. We went to your shop and the service we were given was fantastic, your lady made us feel very welcome and that nothing was a problem. My ring fits perfectly and will be treasured forever. The attention to detail with the packaging made it even more special thank you.

Steven

21/02/2018
The earrings are lovely, the packaging beautiful...
Button Studs
Really appreciate the email, many thanks. The earrings are lovely, the packaging beautiful and fast delivery helped me on Valentine’s Day!
Have a good weekend. 

Kind regards, 
Jonathan  

08/12/2017
Every bit as beautiful as I expected.
Just wanted you to know that my star arrived safely this morning and is every bit as beautiful as I expected.

Many thanks to you, Stephen and the team. I know my granddaughter will love it (as soon as she's old enough to wear it). 

All the best, 
Bernice 

07/12/2017
Thank you all so much for the whole experience.
Angel Slim Wedding Ring
Dear Stephen and the team thank you all so much for the whole experience. From choosing the rings to having them delivered.
Everything was perfect. Thank you too for the thoughtful way they were packed and presented. We really appreciated EVERYTHING! 

Best wishes 
Alizon and Carol 

20/11/2017
Your customer service from start to finish has been exceptional and the quality of the product speaks for itself!
Elipse Wide 6mm Wedding Ring
Thank you very much for your e-mail.

Just to let you know I received my beautifully wrapped package this morning.

The ring is perfect!

I was a little sceptical about buying jewellery online but can honestly say the whole buying experience with Stephen Einhorn has been fantastic. Your customer service from start to finish has been exceptional and the quality of the product speaks for itself!

This is a gift for my husband; he will love it. I will not hesitate to recommend you to anyone seeking high quality jewellery and excellent customer service.

Thank you, thank you, thank you to all involved in processing and producing my order. 

Kind regards 
Louise

17/11/2017
Staff are very helpful and nice, the shop is great and a pleasure to visit.
My wife has bought me a platinum Anchor and palladium Skull and Crossbones - they are on the same necklace. She told me that you guys were a pleasure to deal with. Both items look great! We visited the shop in November and bought a Skull ring in silver with diamond eyes. Staff are very helpful and nice, the shop is great and a pleasure to visit. Phoenix rising ring on next visit. 😁 
 
Thank you 
Brendan

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